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Maintaining Luxury Standards: Quality Control for Housekeeping and Maintenance Services

Some of us have higher standard of living requirements when compared to others. While maintaining the condition of a rental flat will involve a handful of common tasks, the same cannot be said when caring for a luxury property. This is why more targeted solutions are often required. How can you ensure that you are employing the most qualified individuals, and what are some of the hallmarks associated with a reputable organisation? It is wise to examine both questions.

Basic Metrics to Address

Appreciating how to hire a housekeeper will initially involve contacting a well-known recruitment agency. These firms specialise in providing targeted solutions for luxury properties, and their reputation is built upon the staff that they provide. So, little is left to chance regarding experience. Another benefit is that it is often possible to opt for part-time housekeepers or live-in staff. If you happen to own an expansive property, or maintenance warrants an ongoing presence, full-time staffing may represent the most viable solution. 

Qualifications

While working in synergy with a trusted recruitment firm is obviously important, many property owners are just as concerned with the qualifications that a prospective employee possesses. These will naturally vary between different regions of the world. For example, some professionals in the United Kingdom have obtained certifications through the National Careers Service. This type of recognition will ultimately help to demonstrate cognisance within a specific field. This also leads us into the next main point. 

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Photo by Polina Zimmerman

The Power of Specialisation

There are plenty of roles associated with generic housekeeping. While these could very well be suitable for standard homes, luxury properties will frequently require more targeted services. Here are some discrete positions that may apply to your current situation:

Note that housekeeping and maintenance might not always be associated with the same tasks. Housekeeping can involve general upkeep while maintenance could instead require a one-off project (such as repairing a burst pipe that might otherwise place a valuable upholstery at risk of being damaged). 

Professional Oversight

Quality control will likewise involve ensuring that all staff members are overseen by a single expert qualified in household management. This individual often possesses a well-rounded set of skills and is capable of taking on a leadership position. The main intention here is to ensure that day-to-day operations run as smoothly as possible. A household manager also serves as a liaison to the property owner; guaranteeing that you are kept abreast of any ongoing issues. 

High-end homes require professional housekeeping services to guarantee continuous quality control. Thankfully, working together with a trusted recruitment agency will enable you to tap into a wealth of valuable resources. You can then remain confident in the fact that your property is being cared for by the best that the industry has to offer.

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